Spring fashion for men is alive with lumberjack
checks and dainty floral, masculinity and femininity vying for top
spot, we know who will win. This seasons floral patterns are
reminiscent of the 70's, and checks, well if you think lumberjack
checks originated in America, sorry to spoil the party, but their roots
can easily be traced back to the Scottish tartan. Why don't Scott's
wear anything under their Kilts?
"You take the high road and I'll
take the low road and I'll be in Scotland afore ye, but me and my true
love will never meet again on the bonny, bonny banks of Loch Lomond"
This
old Scottish tune has been around a wee while, but the Kilt and the
tartan check have been around far more than a wee while. Certainly long
before any whiskey toting lumberjack swung an axe through the air Rambo
style and sunk it into the heartwood of an old pine, no sire, "shiver
me timbers"
The cat walks are a blaze with checks and floral.
Soon to be conservatively watered down for the high street stores and,
no doubt they'll all look pretty much the same, it's just another name.
Certain styles are never far from the fashion cycle, like tweed,
checks, floral, they just go into orbit for a while and then coming
crashing back to earth. Westwood realised the longevity in Tartan. For
many years she has used its patterns and colours wisely, more recently
in some great looking tote alls.
At the end of the day, retailers
large and small, online, or on high street have to give customers what
they want, such is the fete of this industry.
Shifting slightly:
I
read an article published in England's number one business fashion
weekly "Drapers", titled "Exploit your assets to temp shoppers" It's
always been my opinion that customers are a retailers biggest assets.
The article went on to advise; "In short, retailers should deliver
a higher standard of service to get customers' attention. By doing the
basics well, and working in some magic, the brands on offer will
inspire and delight customers and get them spending more" Well if
this topic is open for debate, then why create a mirage? Customers will
see through it pretty quickly. It's not about working in some magic,
that sort of stuff might work in the circus. Creating an illusion is
short term strategy and just a knee-jerk reaction to a changing market,
get out your compass and look ahead.More focus on the thing that will
generate revenue, rather than dreaming up ways to make more profit out
of customers would be a good strategy. In other words focus on the
product, the style, colour, pattern, texture and most importantly
quality. Retailers must build trust in their customers, sincerity is
key to building long term relationships, within and without.
The
article also advised investing in training staff. All well and good,
but you can't teach people good attitude if they ain't got it. You
could be investing a lot of time and money for short term gain.
One
of the core principles of marketing is "determine the needs and wants
of your target audience and then supply accordingly" Listen to your
customers, give them what they want. Focus on getting the product
right: The product, the product, the product. You can have a bunch of
well trained staff with poor attitudes and you're not much further
ahead or different from your competitors.
Take the example of
Singapore Airlines, one of only two services to make a continuous
profit for more than 30 years. They have a bunch of well trained staff
with good attitude. In fact their staff selection process focuses on
selecting new staff with good attitude. The technical training is easy.
If retailers want to differentiate from the pack, why not treat your customers with respect rather than "punters"
Late
last year we launched a new unknown brand of silk ties, after listening
closely to customers and researching keywords being typed into search
engines. We tested our theory by selecting conservative and non
conservative styles. The non conservative won hands down won, it met
with customer demand.
We picked colours that reflect the hues of
any season spring, summer, autumn and winter. Married them to a pattern
that cannot be categorised, it is abstract, but symmetrical,
conservative or non. And then to add depth and interest we selected
heavily textured silk twill.
The experiment worked from all
angles. The Abstract and other floral ties sold out, prompting us to
order more fabric. The conventional checks and stripes did poorly
We are very happy with our little experiment and soon will attempt the same with cufflinks
There
is a lot of room to grow and move in men's fashion accessories, the
market is stagnantly generic and undersupplied, the opportunities for
improve abound, it's like fruit ripe for the picking. And we aim to
make a difference, albeit in a small way, because we are different.
To
conclude: Focus on getting the product right (colour, pattern, texture,
quality and price point) listen to your customers, deliver in
accordance with their demands, supported by right attitude and a
consistently good level of service. Focus on the thing that will
generate revenue. And most importantly "begin with the end in mind"
Prepare a strategy that is workable enough to be a constant guide
through good and bad times. Avoid knee jerk reactions. A strategy will
act as your compass. Finally, sincerity is key, no magic, and no smoke
screens.
This is just my opinion, is there a cat amongst the pigeons?